Saturday, March 04, 2006

AAA Mid-Atlantic Emergency Roadside Service sucks!

yes it does. how do i know? 'cause i just cancelled the hell out of my service. why? aaahhhh! there's the real meat 'n' potatoes...

it's Friday morning. i'm tired as shit. i'm debating on whether or not to hurry up and take I-76 home before the delayway traffic begins or take a much needed nap so that i can actually be awake while i'm stuck in the 5mph traffic (actually, i refuse to drive on 76 anymore during normal commuter hours). so i go out to Needa, dig in my pocket and pull out the key. or do i? no, i don't. i don't pull out the key because the goddamn thing has decided to break in my fucking pocket! yes, that is absolutely correct. 5A, Friday morning, my key is sitting in my pocket in 2 distinctly separate pieces that cannot be recombined. am i upset? no. Irritated, yes. shocked, quite so. but upset, no not at all. and why am i not upset? hey, because i have frickin' AAA Plus (that's right, i paid a couple extra bucks for the plus service).

now begins the pissed off part. i call AAA. after i get transferred to the wrong number for the area where i'm located, i finally get a rep on the phone. after obtaining all the pertinent information from me the rep asks me what the prob is, so i tell her. as i wait for her to say someone will be out in an hour or 2 (that's usually what they say), i hear something completely different and rather insanely disturbing: AAA Mid-Atlantic Emergency Roadside Service does not have any 24 hour locksmiths available. excuse me! that's right. none. zero. nada. zilch. negative. fuck you and have a cold ass, 5AM, freeze your nuts off morning.

wow! freakin' amazing. no locksmith. how in the hell can you call yourself an emergency roadside service if you don't have 24 access to services that can help when issues emerge causing my car to be stuck on the side of the road? you can't, so i won't. in fact, i cancelled the service, or so i thought. when i called these fools later in the evening, i get a rep who asks if i'd like to file a complaint. you're damn right i would. i prepare to tell her what happened when it dawns on me that she is pulling up account info. what the fuck! so i ask her is my account cancelled and she of course says no. assholes! this loon asks me if i'd like to maintain my account while waiting for a response to my complaint. the gall! what on Earth do i have to gain by doing such a foolish thing? she says i may like the response from customer service...you believe that shit? i kindly inform her that unless someone can come out at 5AM the past morning, there isn't anything anyone can tell me that will be to my liking.

fucking dorks. i gotta call again today to make sure that shit is cancelled. meanwhile, stay the hell away from useless AAA...

make like AAA actually providing some roadside assistance

PEACE

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